Privacy Policy

This privacy policy explains how Cupboard Monkey processes personal data on cupboardmonkeywalk.click. It is written to help you understand what we collect, why we use it, how long we keep it, and the choices and rights that may apply to your information.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

You may have the right to request access to your personal data, ask for correction of inaccurate information, object to certain processing, or request deletion where the law allows it. You may also be able to withdraw consent for processing that depends on consent, although this will not affect processing already carried out or processing we must keep for legal or operational reasons.

Available rights depend on the nature of the data and the legal basis for keeping it.
Requests

How to Make a Request

To protect your information, we may need to verify your identity before acting on a rights request. We will review the request, explain any limits that apply, and respond within a reasonable time under applicable law. If we cannot fully comply, we will explain the reason where appropriate.

Verified requests are handled through the contact channels listed in this policy.
Data Retention

Retention of Data

We retain personal data for the period needed to respond to your inquiry, operate the website, meet legal or accounting obligations, resolve disputes, and maintain records linked to your request or our legitimate operational needs. When data is no longer required, we take reasonable steps to delete, anonymise, or otherwise limit its use.

We keep information only for as long as needed for the purpose, legal obligation, or dispute handling that applies.
Policy Updates

Policy Updates

If we make material changes to this privacy policy, we will revise the posted version and take reasonable steps to draw attention to the update where appropriate. The version in effect is the one published on the site at the time you review it.

We review this notice when our practices change and may update it without separate notice in every case.
01 · Collection

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, and service preferences when you use our contact form or otherwise communicate with us. We also process limited technical data such as server request metadata and browser or device information to keep the site secure and functioning properly.

The data we collect depends on how you use the site and what you choose to submit.
02 · Sources

How We Collect Data

We receive personal data from contact form submissions and other direct communications. We also collect technical information through the operation of the website and its delivery systems, including data needed to respond to requests, maintain security, and support normal site performance.

Most information comes directly from you, with some technical data created automatically during site use.
03 · Cookies

Cookie Types

The cookies we use are limited to those needed for essential site operation and those that store privacy preferences. Essential cookies support basic functionality, while preference cookies help remember your selected settings. We do not confirm the use of analytics or marketing cookies on this site.

Only limited cookie categories are used, and no unconfirmed tracking uses are stated here.
04 · Controls

Cookie Controls

We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and where the site provides a preference control, you may use it to adjust non-essential settings. Disabling essential cookies may affect basic site functions.

Cookie choices are limited to the controls needed for site operation and preference storage.
Purpose of use

How We Use Data

We use personal data to respond to contact form submissions, manage inquiries, provide requested information, maintain website security, support technical delivery, and keep records needed for administration and legal compliance. We may also use limited technical data to diagnose problems, prevent misuse, and improve the reliability of the site.

Processing is limited to the purposes described below and to compatible related uses.
Third-party sharing

Operational Sharing

We may share personal data with service providers or other operational partners who help us deliver the website, process contact requests, maintain security, or support technical delivery. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Operational recipients are limited to those needed to run the site and handle requests.

Privacy Contact

Email request channel
sales@cupboardmonkeywalk.click
Telephone request channel
+27 71 759 5587
Postal address
1 Meadow Brook park, Ballito Outlying, Ballito, 4420
Privacy requests

Use the available request channels to raise privacy questions or submit a verified request.